You can request a return for any item purchased on munay.store within 20 days of the delivery date. Once you have filled in the return form, you have up to 14 days to ship the parcel back to us.

Returned items must comply with our Return Policy:

• They must be returned unworn, undamaged and unused, with all tags attached and the original packaging included
• The package can only be shipped from the same country it was delivered to
• Less than 20 days have passed since the courier delivered the order

If all the above conditions are met, then :

• Simply click return button after you have received the package and if you are not registered, fill in the online Return Form.
• Replace the shipping label on the box with pre-paid return label UPS
• Contact UPS to arrange the pick-up or leave the parcel at a designated drop-off location.

We normally verify and process returns within 3 business days from when they are received. The refund will be issued upon return acceptance, and you will receive a confirmation email.

Fill in the Online Return Form with 20 days of the delivery date. You then have up to 14 days to ship the parcel back to our Distribution Center.

How to ship the return :

• Make sure the return complies with our Return Policy
• Pack the item/s in the original order box or any sturdy carton box
• Stick the pre-paid UPS label over any prior delivery information. The pre-paid label gives you free return shipping.
• Drop the package at your nearest UPS location or contact the courier in order to organize the pick-up